Order Processing

    • All orders are processed within 1-3 business days (Monday-Friday, excluding holidays).

    • During peak seasons or sales, processing times may be slightly longer.

Shipping Methods & Estimated Delivery

We offer the following shipping options:

    • Standard Shipping: 5-7 business days

    • Expedited Shipping: 2-4 business days

    • International Shipping: 7-14 business days (varies by destination)

Shipping times are estimates and may be affected by factors beyond our control, such as carrier delays and customs processing.

Shipping Costs

    • Shipping fees are calculated at checkout based on your location and order weight.

    • Free standard shipping on U.S. orders over $50.

International Shipping

    • We ship to select countries worldwide.

    • Customers are responsible for any applicable duties, taxes, or customs fees imposed by their country.

Tracking & Order Updates

    • Once your order ships, you will receive an email with tracking information.

    • Please allow up to 48 hours for tracking updates to appear.

Delayed, Lost, or Damaged Packages

    • If your package is delayed, please check the tracking details before contacting us.

    • If your package is lost or arrives damaged, reach out to us within 7 days at: hello@naturesreach.co and we will assist you.

Changes & Cancellations

    • Once an order is placed, we may not be able to modify or cancel it. Please contact us immediately if you need assistance.